What is the check-in and check-out policy at Sheraton Grand Hotel, Dubai?
Check-in is at 15:00 and check-out is by 12:00.
75 photos
Sheraton Grand Hotel, Dubai – A Favorite for Families in Dubai
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Key details
About the Hotel
3 Sheikh Zayed Road, Dubai,
- Near Dubai Creek
Great
8.9
9.1
4.8
4.3
5-star hotel with rooftop pool and Green Key Certified eco-initiatives on Sheikh Zayed Road
Accommodations
Sheraton Grand Hotel, Dubai offers 416 renovated guest rooms, 58 suites, and 180 fully furnished one-, two-, and three-bedroom serviced apartments. Each serviced apartment includes a full kitchen with dishwasher, microwave, refrigerator, and filtered water systems. Rooms feature
Dining
Wellness & Recreation
Business & Events
The hotel has a
Location & Services
Located on Sheikh Zayed Road, the hotel is a 5-minute walk from World Trade Centre Metro Station and within 10 minutes of Dubai Mall, Burj Khalifa, and Dubai International Airport. A complimentary shuttle runs to nearby attractions, and the property is
Highlights
Location: On Sheikh Zayed Road, near Dubai Mall and Burj Khalifa
Rooms: 180 serviced apartments with full kitchens
Wellness: Soul Wellness & Spa with 9 treatment rooms
Dining: Five on-site restaurants, including Feast and Two Birds One Stone
Business: 24-hour business center and 360 sqm ballroom
Eco: Green Key Certified sustainable hotel
“This hotel impresses with its prime location on Sheikh Zayed Road, ideal for accessing both business and leisure destinations, and its eco-conscious approach is a welcome touch; add in the rooftop pool and varied dining, and it stands out. I particularly appreciate its family-friendly focus. It's a solid choice for those seeking comfort and convenience in Dubai.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Club King Room Club Lounge Access2 persons40 sq. feet1 King-size bedAir conditioningBathtubroom details- Twin Room Club Lounge Access2 persons40 sq. feet2 Single bedsAir conditioningBathtubroom details
- Deluxe Room Guest room Twin or Single Beds2 persons40 sq. feet2 Single bedsAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Cycling
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Free shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Heated swimming pool
- Beach access
- Sun loungers
- Night club
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Separate tub and shower
- Washing machine
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Sheraton Grand Hotel, Dubai, features a delightful selection of dining venues that celebrate diverse flavors and culinary techniques, providing a welcoming atmosphere for guests of all ages. From vibrant international buffets to modern grill experiences, each restaurant invites guests to indulge in memorable meals in uniquely crafted settings.
Sheraton Grand Hotel, Dubai Location
3 Sheikh Zayed Road, Dubai,
Explore Dubai
Discover Dubai's Offerings
World Trade Centre
6 minutes' walk
Iconic skyscraper and business hub, famous for its architecture and views. Ideal for photos, events, and conferences.
Dubai Creek
5 minutes' walk
Historic waterway showcasing traditional dhows. Offers scenic walks along the waterfront and cultural experiences.
Emirates Towers
15 minutes' walk
Landmark towers featuring luxury shops and a rich blend of business and leisure. Notable for its architectural design.
Burj Khalifa
8 minutes' drive
World's tallest building with an observation deck. Stunning views of the city, especially at sunset.
Dubai Aquarium & Underwater Zoo
8 minutes' drive
A mesmerizing underwater experience featuring diverse marine life and interactive exhibits. Great for families.
Ski Dubai
15 minutes' drive
Indoor skiing and snowboarding venue in Mall of the Emirates. Perfect for thrill-seekers year-round.
Moe's on the 5th
2 minutes' walk
Chic setting offering American cuisine with a twist. Known for its craft cocktails and gourmet burgers.
Tre
1 minute' walk
Thai and Asian fusion eatery with a modern vibe. Signature dishes include curries and delicious sushi options.
PLAY Restaurant & Lounge
2 minutes' walk
Vibrant venue featuring local DJs and live performances. Known for its lively atmosphere and creative cocktails.
The Dubai Fountain
9 minutes' drive
Famous choreographed fountain show with music and lights. A must-see for all ages, especially at night.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of AED 135 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Dutch, Chinese, Russian, Arabic, Hindi
Number of floors:
54
Number of rooms:
726
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Comfortable bed
Friendly staff
Breakfast options
Cons
Annoying light switches
Room cleaning issues
Expensive price
Guest reviewsbased on 1549 reviews
Yves from France
Family with children
Deluxe Room Guest room King
4 nights in November 2025
|
Reviewed: February 04, 2026
9.0/10
Quality room and service
good breakfast generous room tasty cuisine
Breakfast had very good variety. The room have generous size and offered nice comfort. Complementary water bottles arrive in glass. I asked for ice and staff brought it without delays. I enjoyed pool on roof top. The restaurant there had very tasty cuisine.
I found the room cleaning process can improve because some dust was present. This become noticeable near the corners. Perhaps a deep clean in the room will improve conditions.
Location
9/10
Location is close to Mall and Burj Khalifa. Metro station exist around five minutes walk. This location is convienient to explore main areas.
Rooms
9/10
Room have good design and size. Beds were comfortable and i sleep well. All rooms had good amenities and are well furnished.
Facilities
9/10
Gym included many equipments. I count three treadmills and two stationary bikes. Hotel have large pool on the roof. The pool area included twenty loungers.
0 Helpful
|
Jordan from United States
Family with children
Deluxe Room Guest room Twin or Single Beds
3 nights in November 2025
|
Reviewed: February 01, 2026
6/10
inappropriate minibar items insufficient lighting
The room was generally acceptable.
The minibar was disappointing, offering items I found inappropriate for a hotel with such a reputation (I was genuinely surprised). The air conditioning was difficult to adjust. It was either too cold or not effective at all. I also found the lighting in the bathroom to be insufficient for applying makeup properly.
0 Helpful
Nicholasnicholas from united kingdom
deluxe room guest room king
4 nights in November 2025
|
Reviewed: January 30, 2026
9.5/10
an lovely stay
beef rendang warm smile
chef azlee's beef rendang was really good, tasty, and easily the best dish i had! yeab greeted us in the lobby often with such warmth, offering arabic coffee, lovely dates, and a welcome drink. her kindness, such beautiful touches that touched our hearts.
the light switches in the room were a bit annoying! all switches are located by the bed, with no individual switch for the bathroom. it makes it hard to not wake someone during a nighttime visit, a minor inconvenience.
Rooms
9/10
the room was immaculate, so spacious, and beautifully maintained. the king bed offered wonderful rest, such soft sheets, and plush pillows made for excellent sleep. fine city views added a touch of magic.
Service
10/10
the staff were helpful and always polite, very attentive to our needs. eva at the restaurant stood out, going above and beyond to make our dining experiences good. their dedication created a wonderful atmosphere.
Facilities
9/10
the pool area was lovely, well kept, and provided a tranquil escape. the central location made exploring easy, such convenience for seeing the sights. the hotel is perfect for both business and leisure travelers.
Dining
10/10
the breakfast offered a wide variety of choices, a lavish display that catered to every taste. the food was consistently fantastic, beautifully presented, and of high quality. the banquet dining experience was excellent too.
0 Helpful
|
Lloyd from United Kingdom
Business traveller
club king room club lounge access
5 nights in November 2025
|
Reviewed: December 14, 2025
9.4/10
amazing stay!
club access great food really good service friendly staff
club access is a must, the lounge staff is top notch! joanna always makes me feel like i am home, she is very nice! the food selection at the club is great and the service is really good. everyone from check-in to housekeeping and even the pool staff are amazing, they are beyond expectations!
the light switches in the rooms are not intuitive, and the bathroom light is connected to the main switches!
Location
9/10
The hotel has convenient access to nearby supermarkets, pharmacies, and restaurants. This makes it easy to grab essentials or enjoy a meal without going far. it is a really great spot!
Rooms
9/10
The club king room features comfortable furnishings and thoughtful amenities. It makes stays very relaxing! the bathroom has separate cabins for the toilet and shower, providing more convenience. it is very effective for two guests!
Facilities
9/10
The lounge area offers a relaxing atmosphere with great views. This makes it the perfect spot to unwind after a long day. the pool area is well-kept and provides a refreshing escape. It really is amazing!
Service
10/10
the staff consistently goes above and beyond, offering warm and cute service. their attention to detail ensures an enjoyable and stress-free stay.
Dining
10/10
The food selection is extensive with marvelous taste. This ensures a good dining experience. the breakfast options offer variety and quality, catering to diverse preferences. it is a great way to start the day!
0 Helpful
|
Catherine from Australia
Family with children
Deluxe Room Guest room King
3 nights in November 2025
|
Reviewed: November 27, 2025
7/10
wide selection food selection friendly staff main attractions increased rate additional night critical situation
The breakfast buffet had a wide selection of food. The staff was very friendly. The metro was close, and it was also close to the main attractions.
The rate was increased significantly for my additional night in the same room. The hotel took advantage of the situation and almost doubled the room rates.
0 Helpful
Jordan from United Kingdom
Couple
Deluxe Room Guest room King
3 nights in November 2025
|
Reviewed: November 22, 2025
9.0/10
Romantic Getaway Memories
super clean room spacious room professional service
The room was super clean and very spacious. Housekeeping ensured excellent cleanliness . The hotel provided prompt and professional service (exactly what we needed).
The gym was occasionally crowded during peak hours.
Dining
9/10
The buffet featured a wide selection of high-quality foods, offering many choices to suit all tastes. The breakfast service was really good and had delicious choices. The staff were attentive.
Service
10/10
The reception staff was always polite and willing to assist guests with their needs (this made things so much easier). Staff demonstrated a high level of professionalism. Their responsiveness was excellent, meeting our expectations and requests promptly.
Location
8/10
The hotel is near the exhibition center, very convenient. Public transport is easily accessible from the hotel. The central location allowed for convenient access to various attractions.
Facilities
9/10
The hotel provided excellent room service and offered options for anything we desired. The facilities were modern and well kept. A world-class spa was a treat. I enjoyed the sauna and relaxation area.
0 Helpful
|
Show more reviews
FAQs
About Sheraton Grand Hotel, Dubai
How far is Sheraton Grand Hotel, Dubai from Dubai International Airport?
The hotel is approximately 20 km from Dubai International Airport, with a travel time of around 20 minutes by car.
What are the dining options available on-site at Sheraton Grand Hotel, Dubai?
On-site dining options include Feast restaurant, Larimar by Dawn Dusk, and the &More by Sheraton lobby café.
Is there a pool at Sheraton Grand Hotel, Dubai?
The hotel features a temperature-controlled rooftop pool offering stunning views of the city.
What amenities are included in the rooms at Sheraton Grand Hotel, Dubai?
Rooms feature flat-screen TVs, Nespresso coffee machines, soundproof windows, and Shine Sheraton(TM) bath amenities.
What kind of wellness facilities does Sheraton Grand Hotel, Dubai offer?
Guests can enjoy a full-service spa, a fitness center with panoramic views, and wellness treatments at the Soul Wellness & Spa.
What are some popular nearby attractions to Sheraton Grand Hotel, Dubai?
Nearby attractions include Burj Khalifa (10 km), Dubai Mall (10 km), and the Dubai International Convention and Exhibition Centre (0.5 km).
What languages are spoken by the staff at Sheraton Grand Hotel, Dubai?
The staff are multilingual and primarily speak English.
How far is the nearest metro station from Sheraton Grand Hotel, Dubai?
World Trade Centre metro station is located approximately 0.5 km from the hotel.
Are there family-friendly services at Sheraton Grand Hotel, Dubai?
Yes, the hotel offers children's buffet options and cots for families traveling with infants.
What type of hotel is Sheraton Grand Hotel, Dubai?
Sheraton Grand Hotel, Dubai is a luxury hotel situated in the heart of the business district.
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